Win Win Resolve™ incorporates a “win-win,” balanced and procedurally fair approach to all of our services. Our approach is designed to ensure (1) all investigators/inquiry officials are not only neutral but perceived as neutral; (2) all employees interviewed feel heard and respected; and (3) employees view the investigation/inquiry process as consistently applied across the Agency.
In today’s world of social media, where a disgruntled employee can with a few key stroke share his or her complaints with the world, Win-Win Resolves’s approach focuses on building employee trust in the Agency’s inquiry, non-EEO investigation, and EEO investigation programs.
About Our Founder & CEO Lorene Schaefer, Esq.
Win Resolve™ CEO and Founder, Lorene Schaefer, Esq., has 25+ years of experience, including 14-years as in-house counsel at one of the largest federal contractors in the country, the General Electric Company.
At GE, Lorene was a key member of the team that rolled out the pilot of GE’s internal dispute resolution in the 1990’s. GE’s internal dispute resolution program was developed using an even-handed “win-win” approach and has been well accepted by employees and managers across the company.
At Win-Win Resolve, our approach builds on Lorene’s 25+ years of legal experience, HR best practices, and social psychology research on what causes employees to go outside an internal process to report perceived wrongdoing.
Professional Highlights
Law Degree, Order of the Coif – 1990
Certified EEO Investigator – 2015
Registered Mediator
Investigators & Inquiry Officials
Our team of investigators and inquiry officials include employment lawyers, HR professionals, Conflict Resolution professionals and paralegals who hold honors and degrees from respected institutions. They are also all Certified EEO Investigators and trained in Win-Win Resolve’s procedurally fair investigation methodologies.
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